process serving


what is process serving?

You need a discreet, professional, experienced team

In New Zealand all parties facing legal action or named as a defendant in any legal proceedings must be notified.

This notification is known as service of process. 

Depending on the nature of the case, the court documents may need to be personally delivered by hand (usually by a predetermined date set by the court) allowing a suitable timeframe for the recipient to respond.

In addition to delivering the documents the process server must first get the recipient to acknowledge their identity, and in many cases get a signed proof of service.

In New Zealand there are very specific rules for serving documents and these vary slightly from court to court. Understanding the Ministry of Justice rules is critical to ensure your documents are served correctly and that the service will stand up in court of required.

process serving

Advantages of using a professional Process Server

Serve correctly first time

A good process server will ensure documents are served correctly in accordance with court rules. i.e., legal documents must be served on appropriate days & at specific times.

Avoid awkward confrontations

Often a respondent will appreciate an impartial third-party person serving them rather than a family member, ex employer, ex staff member, landlord or tenant.

Impartial to the proceedings

Process servers are not party to the proceedings in question and have no vested interest in the outcome. Therefore, all parties are treated equally, animosity avoided.

We Understand NZ court rules

Process servers understand the various and often complicated rules of process serving. e.g., company serve vs personal serve.

Can help locate individuals

Process servers have access to tools and networks to locate subjects (i.e., property searches, database searches), and knowledge to make wide ranging trace enquiries.

Network of Agents

Have access to a wide network of other process servers both, nationally and internationally, thereby being able to easily get papers served in other jurisdictions.

Why work with us?

For over 30 years Docuserve NZ has been serving legal documents for...

- solicitors, law firms, banks and finance companies
- government agencies and the private sector

We understand that we are acting as an extension of you, therefore take all steps necessary to ensure you and your organisation are always represented in a professional manner.

With a ‘back to basics’ set of values when it comes to ethics and standards, we operate professionally, discreetly and respectfully.

Serving 30 years portrait
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A Shinkarenko


"I thought I would send you a quick follow up to thank you for an excellent service! I will most definitely use your services again in the future. I have received a prompt notification once the service was completed and everything appears to be in order."

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Auckland Furniture Store

"Thank you for your help. You guys were wonderful." 

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S Hiku

Legal Executive

"We have used Docuserve as our process servers for many years and have always found their service to be very professional and efficient.  We are provided regular updates as to how service is proceeding and once it has been completed.  Karl and Kathryn are a great team to deal with."

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M Allan


"Thanks for providing such great service Kathryn, I’ll definitely be instructing you in the future."

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L Gallagher 

Private Service, Dissolution of Marriage

"Wow can’t believe how easy and quick this was. Thank you so much Kathryn for all of your help and insanely efficient service we truly appreciate how easy and friendly you were to deal with."

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A Sirimanne

Senior Associate, Solicitor

"Many thanks for being so accommodating with the quick turnaround."

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B Kaino

Private Service, Dissolution of Marriage

"Thank you Docuserve. Appreciate all your help and the great service."

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L Ponniah


"I must say that it was a pleasure dealing with Karl. He was easy to communicate with, he understood and executed the instructions and achieved the desired outcome. Please pass on my compliments."

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M Facoory

Private Service, Dissolution of Marriage

"Hi Docuserve. Thank you very much for your services! I look forward to using your services again."

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P Cobcroft


"Thank you for your efficient and professional service!"

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J Delaney


"That was a wonderful service, thank you Kathryn."


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E Barley


"Thanks for the great service. Many thanks to you and your team, and to Karl for being my legs yesterday afternoon."

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